FAQ

What is Royal Club?

Royal Club is a professional loyalty club that you can easily join and visit the places you dreamed, shop easily and get up to 50% off!! With the "Royal Club" 
app, you can use all the attractive discounts to enjoy more sights and food. The good thing is that most of the time you don't have to pay before you use the discount. Just show me your discount code when you settle and enjoy your trip. You can also shop online and get a special discount! 

After signing up in the app or on the website, you can join/buy your desired packages and then contact the merchants for further arrangements.
Yes, you need to sign up for an account in order to buy the ticket or Prodcut.
You can contact us:support@royalclub.app
And by phone: 800442180
Yes! You can. Just call our sales team at: 800442180
You can learn more about each merchant’s working hours at their website or contact them by phone.
Yes, the eticket package is valid for the period time.
Your money will be deposited to your account within 72 hours. If you did not receive your money by then, call 800442180.
Yes, you can! If you have not used any discounts, your money will be fully paid back.
If you are not able to use our coupons because the merchant do not provide services, your money will be paid back within 7 working days.
No, once expired, a coupon can no longer be used. You have to buy a new coupon.
You can comment about the merchants and rate their services by entering their pin number in the app.
We would love to have your feedback about the quality and efficiency of our services. Please contact us at: support@royalclub.app  
It means that you can either use the main course or the buffet of the restaurants.
It means that you need to take the food with you and the restaurant does not provide tables and other dining services.
Each merchant has its own terms of use, for instance, No Pet, No Smoke, etc. And some services such as live music and parking, which have been specified by the merchant for clarity and better service.